All sales are final. Any discrepancy/returns in the order received must be reported within five (5) business days of receipt of the goods. If any items are to be returned you must notify us and list the Style number and reason for the returns must be included in the box or the order will not be processed.

If an item has any factory defect, LadyLifeLingerie will accept return, exchange or refund for our customers. Our goal is to ensure our customer are happy with our products